Privacy Policy

1. Introduction
Maum Balm & Co (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website (the “Site”), purchase our products, or otherwise interact with us. By using our Site or services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect
We collect various types of information in connection with the services we provide, including:

2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:

• Create an account on our Site;
• Place an order;
• Subscribe to our newsletter;
• Contact customer service;
• Participate in promotions, surveys, or contests. The types of personal information we collect may include:
• Name;
• Email address;
• Mailing address;
• Phone number;
• Payment information (processed securely by third-party payment processors);
• Any other information you choose to provide.

2.2 Non-Personal Information
We automatically collect certain non-personal information when you visit our Site, including:

• IP address;
• Browser type and version;
• Device information;
• Operating system;
• Referral source;
• Pages visited and time spent on the Site;
• Other usage statistics via cookies and similar tracking technologies.

3. How We Use Your Information
We use the information we collect for the following purposes:

• To process and fulfill your orders;
• To communicate with you regarding your orders, inquiries, or customer service requests;
• To send you promotional emails, newsletters, or marketing materials (you may opt-out at any time);
• To improve our Site, products, and customer experience;
• To detect and prevent fraud or other unauthorized activities;
• To comply with legal obligations and enforce our Terms and Conditions.

4. Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

4.1 Service Providers
We may share your information with third-party vendors who perform services on our behalf, including:

• Payment processors;
• Shipping providers;
• Data analytics providers. These third parties are required to maintain the confidentiality of your information and only use it for specified purposes.

4.2 Legal Compliance & Protection
We may disclose your personal information:

• If required by law, court order, or governmental authority;
• To protect the rights, safety, and security of Maum Balm & Co, our customers, or others;
• To enforce our Terms and Conditions or investigate potential violations.

4.3 Business Transfers
If we undergo a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze Site traffic, and personalize content. You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of our Site.

6. Data Security
We implement industry-standard security measures to protect your personal information. However, no data transmission or storage can be guaranteed 100% secure. You acknowledge that you provide your information at your own risk.

7. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:

• The right to access, correct, or delete your data;
• The right to object to processing or restrict certain uses of your data;
• The right to opt out of marketing communications;
• The right to request data portability. To exercise these rights, contact us at [Your Contact Email]. We may require verification of your identity before processing requests.

8. California Consumer Privacy Act (CCPA) Notice
If you are a California resident, you have specific rights under the CCPA, including:

• The right to request disclosure of the personal information we collect and share;
• The right to request deletion of your personal information;
• The right to opt out of the sale of personal data (note: we do not sell personal data);
• The right to not be discriminated against for exercising your privacy rights. To submit a request, contact us at [Your Contact Email].

9. Children’s Privacy
Our Site is not intended for individuals under the age of 13. We do not knowingly collect or store information from children. If we become aware of such data, we will take immediate action to delete it.

10. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be effective immediately upon posting. We encourage you to review this policy periodically.

12. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at:

Maum Balm & Co
Torrance, CA 90501
support@maumbalm.com